Terms and Conditions

 

Please read these Terms and Conditions (“Terms”) carefully before using the Lilley’s Arena website (“Website”) located at www.lilleysarena.com.au. These Terms govern your access to and use of the Website, as well as any purchases or transactions made through the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

 

1) Acceptance of Terms

1.1. Agreement:

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

 

1.2. Modifications:

Lilley’s Arena reserves the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for any changes. Continued use of the Website after any modifications constitutes your acceptance of the revised Terms.

 

2) Website Use

2.1. Eligibility:

You must be at least 18 years old to use the Website and make purchases. By using the Website, you represent and warrant that you are at least 18 years old.

 

2.2. Account Registration:

Some features of the Website may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

 

2.3. Prohibited Conduct:

You agree not to use the Website for any unlawful, fraudulent, or unauthorized purposes. This includes, but is not limited to, engaging in unauthorized access, interfering with the Website’s functionality, or transmitting any harmful or malicious code.

 

3) Second Hand Goods

3.1. Singles

    • Lilley’s Arena sells second hand cards in which come from multiple sources, including Lilley’s personal collection.
    • Individual cards sold by Lilley’s Arena are therefore come under different conditions depending on how well they are taken care of before receipt to us.
    • We aim to provide customers with an accurate description of the condition of cards by their range.
      • The condition markings include, but are not limited to:
        • NM – Near Mint
        • LP – Lightly Played
        • MP – Moderately Played
        • HP – Heavily Played
        • D – Damaged
        • MK – Marked
        • OC – Off Centre
      • Check our conditions guide on our website for more information.
        • If there are any disagreements with card condition upon receipt of order, please contact us via email with evidence of the area of disagreement only after reviewing our conditions guide. 
    • If customers are concerned about the condition of second-hand products, they may request additional photos before purchase. However, this does not mean any such product is reserved and therefore, it could be purchased by another customer.
      • We will attempt to provide such requests as soon as possible, but we make no guarantees as to when such evidence is supplied.
      • We highly recommend that this request is done via our social media accounts through private message functions, as it would be the fastest way for us to respond to such requests.

 

3.2 Manufacturing Defects

    • Lilley’s Arena is not responsible for the quality of the contents of booster packs, booster boxes and comparable products, as we are not the legal manufacturer of these. Any queries or concerns relating to quality of contents should be directed to the legal manufacture of the products in question.
    • Once booster packs and comparable products are opened, we are unable to provide refunds or exchanges based on their contents.
      • Common card defects include but are not limited to cards which are off centre, miscut, or error prints.

 

3.3 Advice

    • Lilley’s Arena is not responsible for the individual “grade” of any products we sell, should they be graded by a professional authentication and/or grading provider, such as Professional Sports Authenticator (PSA) or similar.
    • Any advice given by Lilley’s Arena and their staff is general in nature and often based on opinion.
    • When determining value or quality, Lilley’s Arena cannot guarantee the information they provide will result in the price/quality given upon resale.

 

4) Products and Orders

4.1. Product Information:

Lilley’s Arena strives to provide accurate and up-to-date information about the products available on the Website. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, pricing, or availability.

 

4.2. Orders:

By placing an order through the Website, you agree to provide accurate and complete information about yourself and the requested products.

    • Lilley’s Arena reserves the right to accept or decline any order at its discretion. If an order cannot be fulfilled, we will notify you and provide a refund if necessary.

 

4.3. Pricing and Payment:

    • All prices displayed on the Website are in Australian Dollars (AUD) and are inclusive of applicable taxes, unless otherwise stated.
    • Payment must be made in full at the time of placing an order. Lilley’s Arena accepts various payment methods as indicated on the Website.

 

5) Intellectual Property

5.1. Ownership:

The Website and all content, including but not limited to text, graphics, logos, images, audio clips, and software, are the property of Lilley’s Arena or its licensors and are protected by intellectual property laws.

 

5.2. Limited License:

Lilley’s Arena grants you a limited, non-exclusive, and non-transferable license to access and use the Website for personal and non-commercial purposes, subject to these Terms.

 

6) Privacy

6.1. Your use of the Website is subject to Lilley’s Arena’s Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Website, you consent to the collection and use of your information as outlined in the Privacy Policy.

 

7) Disclaimer of Warranties

7.1. Use of the Website is at your own risk. The Website is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory.

7.2. Lilley’s Arena does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. We make no guarantees regarding the availability, accuracy, or reliability of any content or information provided on the Website.

 

8) Limitation of Liability

8.1. Lilley’s Arena and its directors, officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Website, regardless of the cause of action.

8.2. To the extent permitted by law, Lilley’s Arena’s total liability for any claims arising under these Terms or related to your use of the Website shall be limited to the amount paid by you, if any, for accessing or using the Website.

 

9) Governing Law and Dispute Resolution

9.1. These Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or relating to these Terms, or the Website shall be subject to the exclusive jurisdiction of the courts of Australia.

 

10) Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us using the form below:

By using the Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

 

Last update 07/06/2023