FAQs

What Shipping Methods Are Available?

We currently use Sendle as our main shipping provider. Please note we are unable to deliver to PO Boxes through Sendle. If you require us to send to a PO Box, please contact us and we can organise alternative arrangements.

How Long Will It Take To Get My Package?

Standard shipping times from Australia Post should apply, depending on the current demand that is faced.

Do You Ship Internationally?

We currently only ship within Australia, with plans to open international shipping for raw and graded singles in the future.

Do you have physical shop?

No we do not have a brick and mortar storefront. Lilley works full time outside of working on Lilley’s Arena from home, so we do not have a shopfront. However, if all goes well, we will have one in the future!

What Payment Methods Are Accepted?

We accept multiple methods of payment online. PayPal, Afterpay and card payments are all accepted. Afterpay is not accepted at markets but we accept cash and EFTPOS during these events.

Is Buying On-Line Safe?

Absolutely safe! if you have any concerns regarding unusual charges on your accounts, feel free to reach out to us and we will help any way we can! Please be weary of scammers claiming to be us. We only operate on this store, our socials, and at markets and fairs. 

Do you purchase second hands cards?

We accept second hand cards in exchange for store credit onto your account. The amount depends on the individual cards being exchanged and their condition. contact us if you are interested in trading in your old cards for store credit <3

Who should I to contact if I have any queries?

Use our contact forms located on our website, send us a direct email at admin@lilleysarena.com.au, or message us through our social media platforms and Lilley will get back to you as soon as possible! 

Please remember Lilley runs this by himself and works full time outside of Lilley’s Arena so responses might be a bit delayed!

How do I place an Order?

Simply pop your order through our store or our social media and you will be directed to payment methods on our website.

Do you accept returns?

We do not accept returns or refunds for change of mind purchases. However, if your product is damaged in transit, upon receipt, send us an email with your order number, description of the damage and attach photographic evidence. Under no circumstances should the product be opened as we cannot accept returns for product that are not received back in their original packaging.